Ford mechanic7/26/2023 ![]() ![]() Obviously, the service writer needs to be able to find you. Hey, somebody has to pay for all those red rags. Often this is a single, fixed charge that appears on every customer's bill, even if your particular visit doesn't generate any waste. The shop is entitled to charge you for the disposal of old tires and for carting off used oil and coolant. There may be both new and remanufactured (or even used) parts listed on the RO, as well as a few other charges. He takes the repair order to the parts window and purchases what he needs from the parts department. This is where the mechanic lists all the parts he uses to fix your car. So he tests the battery, which includes charging it to a full 12.8 volts, then load-tests it, eliminating the battery as the problem. That usually means charging the battery or at least checking the state of charge. His first diagnostic task for this slow-cranking, nonstarting car is to check the electrical system to determine the cause of the slow cranking. Now it's up to the mechanic to figure out what's wrong. When you bring in your car with a complaint, the service writer gives the mechanic his interpretation of your issues in the instructions area of the RO. Here's an overview of the sometimes confusing world of the repair order. You can troubleshoot your repair after it's done-without turning a wrench. But you're not a mechanic, nor do you play one on TV. ![]() Huh? If the starter motor is turning over the engine, why would it be replaced? You assumed there was some other issue, probably spark plugs or even a fuel-injection problem. Later that evening, you take a few minutes to peruse the repair order: The shop has replaced the starter motor, even though the engine cranked over, albeit slowly. You pay the substantial bill and head off to the day's activities. And oh yeah, while it's on the rack, could you change the oil and rotate the tires, please?Ī scant 2 hours later, the service writer calls you at work and delivers the bad news: You'll be paying-big. The service writer takes your information, and the mechanic takes your car. Luckily, you have a manual-shift transmission and manage to bump-start it in the driveway. ![]()
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